Crew
Misinformation awareness and debunking fake news service
Case Study
Monsoon 2024

Work
UI Design, Wireframe, Branding, Product dev in Flutter flow
Website
https://www.nexuscare.co.in/
Duration
August 2024 (~5 weeks)
CREW is the ultimate social media app designed exclusively for gamers, providing a vibrant and interactive platform to enhance the gaming experience. It seamlessly connects players and fosters community engagement within the gaming world, acting as the go-to hub for gamers of all levels. Whether you are a beginner, a pro, or just want to enjoy gaming with friends or make gaming your career, CREW is your ideal gaming companion platform that bridges the gap between gamers
worldwide.
Working as the primary designer for the project, with a diverse team
This was a team of 3 Developer, 1 designer (that's me), and founders
A tailored solution for physiotherapy by Nexuscare Health solutions & Technology Pvt Ltd

Having a comprehensive solution for the private physiotherapist with a market of
20,000+
Clinic in India, that are potential clients
How shall we design the interfaces to facilitate smooth and quick use of the product by doctors and the clinic

The Problems
Emphasizing from the clinic's perspective, I identified the problems to tackle
1st
Clinic front desk are very busy booking appointments, managing patients, generating bills etc. Need of something intuitive, easy to learn management system.
2nd
Doctors generating soft copy of prescription, managing them and making changes, becomes a non essential burden for them
3rd
Considering accessibility and usability for the software is essential.
The Solution
After brainstorming ideas, we came to the following ideas.
1st
Dashboard For quick access
The front desk manager can efficiently create appointments, manage upcoming patients, and access billing options swiftly.
2nd
Doctor's focus on patients more !
Enhancing the screens to prioritize solutions for doctors, such as emphasizing visual hierarchy in patient lists and prescriptions, while reducing focus on less essential elements like billing.
3rd
Accessibility matters
Text background contrast into consideration, and keeping the screens mostly mono chromatic, helps make it more accessible and easy to use.



Design Process
Keeping time constraint in mind, I curated my timeline to give time for enough research, and more into iteration of the screens

Research and Discovery
Emphasizing from the clinic's perspective, I identified the problems to tackle
Designing a software for users to Streamline various process of managing clinic effectively by reducing workload
1st
Understanding the user-flow of clinics for taking appointments and more
2nd
Understanding various aspects of clinic management.
3rd
Looking for pain points faced by the users.
Challenges faced
Some matrices mattered to the front desk but not to doctors, and vice versa, so identifying them is critical and validating it with the team
Brand consistency is crucial, but it a challenge on its own sometimes


Easy Treatment and Appointment Management:
helps physiotherapists manage treatments and appointments easily. Patients can get their digital prescriptions and book appointments
Appointment list
For both doctors and front desk. Making changes if necessary.


Comprehensive Financial Reporting
Generate detailedreports on financial performance, including revenue bytreatment type, patient demographics, and more.
Prescription list of all the patients
Digital prescriptions of all patients, with previews and more. CTA button to make prescription.

Product
Launching Soon
Final Reflection
While working in Nexuscare with interdisciplinary teams, solving design issues and building the software. I recognized my growth as a designer. And I learned the following lessons.
Design's value and impact.
Communicating my design strategies to the team, and reasoning my decision helped the team to understand how design have an impact on the product
Solutions are often straight forward
I had a few challenges which only needed to be discussed with others, only to know that solution is quite right in front of me.
Knowing how development works
I actively took part during development phase to understand and analyze of the overall UX of the product, which gave me different perspective to design. Designing might me simple, but implementing it quite challenging!
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