Crew

Misinformation awareness and debunking fake news service

Case Study

Monsoon 2024

Work

UI Design, Wireframe, Branding, Product dev in Flutter flow

Website

https://www.nexuscare.co.in/

Duration

August 2024 (~5 weeks)

CREW is the ultimate social media app designed exclusively for gamers, providing a vibrant and interactive platform to enhance the gaming experience. It seamlessly connects players and fosters community engagement within the gaming world, acting as the go-to hub for gamers of all levels. Whether you are a beginner, a pro, or just want to enjoy gaming with friends or make gaming your career, CREW is your ideal gaming companion platform that bridges the gap between gamers

worldwide.

Working as the primary designer for the project, with a diverse team

This was a team of 3 Developer, 1 designer (that's me), and founders

A tailored solution for physiotherapy by Nexuscare Health solutions & Technology Pvt Ltd

Having a comprehensive solution for the private physiotherapist with a market of

20,000+

Clinic in India, that are potential clients

How shall we design the interfaces to facilitate smooth and quick use of the product by doctors and the clinic

The Problems

Emphasizing from the clinic's perspective, I identified the problems to tackle

1st

Clinic front desk are very busy booking appointments, managing patients, generating bills etc. Need of something intuitive, easy to learn management system.

2nd

Doctors generating soft copy of prescription, managing them and making changes, becomes a non essential burden for them

3rd

Considering accessibility and usability for the software is essential.

The Solution

After brainstorming ideas, we came to the following ideas.

1st
Dashboard For quick access

The front desk manager can efficiently create appointments, manage upcoming patients, and access billing options swiftly.

2nd
Doctor's focus on patients more !

Enhancing the screens to prioritize solutions for doctors, such as emphasizing visual hierarchy in patient lists and prescriptions, while reducing focus on less essential elements like billing.

3rd
Accessibility matters

Text background contrast into consideration, and keeping the screens mostly mono chromatic, helps make it more accessible and easy to use.

Design Process

Keeping time constraint in mind, I curated my timeline to give time for enough research, and more into iteration of the screens

Research and Discovery

Emphasizing from the clinic's perspective, I identified the problems to tackle

Designing a software for users to Streamline various process of managing clinic effectively by reducing workload

1st

Understanding the user-flow of clinics for taking appointments and more

2nd

Understanding various aspects of clinic management.

3rd

Looking for pain points faced by the users.

Challenges faced

  1. Some matrices mattered to the front desk but not to doctors, and vice versa, so identifying them is critical and validating it with the team

  2. Brand consistency is crucial, but it a challenge on its own sometimes

Easy Treatment and Appointment Management:

helps physiotherapists manage treatments and appointments easily. Patients can get their digital prescriptions and book appointments

Appointment list

For both doctors and front desk. Making changes if necessary.

Comprehensive Financial Reporting

Generate detailedreports on financial performance, including revenue bytreatment type, patient demographics, and more.

Prescription list of all the patients

Digital prescriptions of all patients, with previews and more. CTA button to make prescription.

Product

Launching Soon

Final Reflection

While working in Nexuscare with interdisciplinary teams, solving design issues and building the software. I recognized my growth as a designer. And I learned the following lessons.

Design's value and impact.

Communicating my design strategies to the team, and reasoning my decision helped the team to understand how design have an impact on the product

Solutions are often straight forward

I had a few challenges which only needed to be discussed with others, only to know that solution is quite right in front of me.

Knowing how development works

I actively took part during development phase to understand and analyze of the overall UX of the product, which gave me different perspective to design. Designing might me simple, but implementing it quite challenging!

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1:44:48 AM

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